I have been a Natwest customer for years. Recently I telephoned to increase my instalments, two months on and I was still paying the lower amount. Needless to say I was a little annoyed. So after a lengthy phone call, the instalment was finally increased and £150.00 compensation deposited in my account. Result!
Reviewed on: 24th December 2015
I have been with HSBC since my student days. Generally I have found HSBC to be great. I had an issue once and it was rectified promptly. No complaints from me!
Reviewed on: 24th December 2015