This bank sent my credit card statements for approximately 6 months to a former address & since then they have been a nightmare to deal with as they applied charges and interest and defaults on my credit file for their negligence!
I instructed them to close my account with them over a year ago and to this very day they have failed to comply and I have a second complaint with the Ombudsman due to the above. They have failed to act on the Ombudsman decision awarded in my favour 6 months ago.
Be warned and avoid this bank!!
Reviewed on: 27th July 2020