My wife and I have had a SIPP since 2003 and the administrators we stared out with were taken over by James Hay in or around 2010. Since then the service has got steadily worse and the charges have soared. Dealing with them has become like a nightmare that never ends. It was bad enough before COVID-19 , now it is becoming intolerable. My recommendation to anyone considering using James Hay would be to avoid them like the plague.
Reviewed on: 28th July 2020
