Awful experience, I've been with them 8mths, and moving ASAP. I have my account hacked and large monies taken, it them them a week to respond to my message and refund the money. I was sat for days stressed, yet they didnt respond to my messages. I applied in May for their bounce back loans, and believe I was one of the first, I contacted twice to be told "You're near the top, wont be long", after 3mths waiting I then receive an email like everyone else saying they stopped doing it. Totally disappointing, how NOT to run a business. Today just had my HSBC account approved and opened, thankfully transferring all my business and monies away from TIDE. STAY AWAY from them.
Reviewed on: 13th August 2020
