Competitive prices as you would expect from such a big company, but also great customer service which maybe you wouldn't.
Reviewed on: 8th February 2020
I would normally shop around for mortgages like I do with most other products i.e. insurance etc. But the staff at T&C are open and honest (will admit if their products are not at market-leading rates for instance), but will always take into account your personal situation, and provide a range of options based on your requirements.
Reviewed on: 15th September 2019
Made a few errors when changing my car, instead of taking advantage and using the situation to charge me extra as many companies would have done, their customer service advisor explained the best way to solve the problem, and did this for me. Extremely informative and friendly advice for such a big company.
Reviewed on: 29th September 2017
This is a great company with a local feel. You can speak to the same person over the years (if this is the type of service that suits you) as they seem to have lower staff turnover than some of the bigger providers. They will admit when they are unable to match the rates of the big providers, but give honest and sensible advice, with your financial safety and peace of mind at the forefront of their decisions.
Reviewed on: 11th June 2017
