AVOID AT ALL COST
Been with Autonet on/off for years. Competitive prices etc but the worst experience when you really need them!!!!
Wrote car off.....bad enough.....lots of fees/excess charges through insurance company (to be expected) that autonet insurance brokered for me.
Hit with a bill from Autonet for my policy in full (accident happened 2 months into years policy).
I had no idea this was a “thing” with brokers....you need to pay your years premium regardless if ca is written off/sold/you want to leave out with 14day cool off period.
Robbing pri*ks.
NEVER will I use there services again and it has become a little project of mine to make sure everyone knows this hidden detail about brokers.
PS - Company was also like a chocolate fire guard when I needed there assistance with vehicle recovery etc and I ended up bypassing them completely and dealing with insurance directly.
AVOID AVOID AVOID!!!!!!
Get your insurance direct and cut out the middle man.
Reviewed on: 2nd September 2020