The folk at NatWest have really excelled. Their Mobile App is richer than other incumbents, and slicker than the so called "Challenger Banks". Their Virtual Assistant, Cora, is genuinely helpful. 5 Stars for the customer-obsessed Digital Team at NatWest.
Reviewed on: 23rd January 2023
Fantastic to have both branches and digital - hats off to NatWest for genuinely being a relationship Bank for a digital world - mobile app is brilliant *****
Reviewed on: 6th March 2022
Cora pops up to help just when you need it. Friendly, simple, helpful interface and dialogue. NatWest are top of the class with Cora - well done!
Reviewed on: 31st January 2022