I asked Van Line Direct for a copy of my no claims bonus. When they sent it through. i wasn't mine it was for someone else, their name, address, vehicle details, no claims details, direct debit details etc.
When i complained to Van Line Direct, the assistant told me i was wrong.
Even though i had sent the email back as evidence.
She still insisted it was me that was incorrect.
I assured her that i know my own name, address and vehicle details.
Only after much pushing on my behalf she accepted to take it as a complaint.
I then received an email offering me £50 to basically drop it ( good will gesture and to end my complaint)( keep it quiet)
A "manager" called me. accepted they had breached data protection, but didn't care.
If you value your personal details i would avoid this company. Van Line direct and Car Line direct. from Guildford.
I informed the person who's detail were sent to me.
I wonder who my details has been shared with.
WHO WILL THEY SHARE YOUR DETAILS WITH ????????????
Reviewed on: 28th June 2017
