Dominic Ryan's reviews - Smart Money People

No problems is a good sign of competence comment...

5

I have had no problems so it’s difficult to comment except to say that having no problems is a clear reflection of Zopa’s efficiency and good service. Reviewed on: 8th January 2024

Refreshingly simple, reassuringly efficient!

5

I’ve plenty of credit cards, but Zopa do stand out as truly different. They’re better than the rest! good rates, great customer service, and an app that actually works! I highly recommend this company. Reviewed on: 11th April 2023

Better than most

4

Good customer services. Very good mobile app. Easy to use card for all transactions. Overall, a good credit card - but its seemingly impossible to get or qualify for a credit increase. Reviewed on: 28th March 2022

Pointless credit card company

2

I have had a Fluid Card for over two years. I’ve always paid on time and never abused the credit limit. But I still have the same limit of £400 and increasing it seems impossible. No point having it. Reviewed on: 15th February 2021

I have several credit cards but none compare to Zopa, which is so much easier to deal with and has genuinely excellent customer services.

5

I had a problem with a payment to a provider that hid details about future payments. I wanted to cancel the transaction immediately and was prepared for a battle and argument with customer services. But they couldn’t have been more helpful and cooperative. It was cancelled and refunded within 15 minutes of my calling them. Amazing. Reviewed on: 15th February 2021