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cmsmith8's Reviews (3)

Used to be great, but overtaken by competitors, and customer service is woeful

2
I originally got a Clarity card for use abroad. There are now other products that offer far greater benefits, so my card sits unused. Customer service has been dreadful whenever I’ve had reason to contact Halifax, and their app is woeful compared to others that I use. Not recommended. Reviewed on: 10th March 2021
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cmsmith8

Good rate of return, but with some drawbacks

3
It’s a ‘bonus’, not interest, so unsecured and paid/calculated differently. Speaking of unsecured, the app doesn’t appear to feature any login/security whatsoever. If my phone was lost/stolen and someone gained access to it, they would have access to my savings - there is no additional security as with other banking apps. Reviewed on: 10th March 2021
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cmsmith8

Great addition to my portfolio

4
Only bank account I have ever paid for. Lots of great features, and app is regularly updated. Can be a little glitchy at times, and the updates/rejigs are somewhat too frequent. Also their customer service is via in-app chat only - would be great to be able to pick up the phone to them when required. On the whole though, I would recommend. Reviewed on: 10th March 2021
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cmsmith8