I have been with HSBC for twenty years and have always been very pleased with them, but unfortunately my local branch has now closed and so it is with regret that I am looking for a new bank.
Reviewed on: 13th January 2019
Fortunately I haven't needed to use the breakdown recovery service but the policy price and customer service over the phone regarding my policy renewal have been excellent.
Reviewed on: 9th June 2017
I accidentally went over my agreed overdraft limit by a couple of pounds and the HSBC overdarft fees spiralled into a mountain of debt. Every time I brought my account back into credit they would take more fees, which would take me back over the limit. In the end a friend lent me enough money close my account. I understand that there has to be consequences for going over the agreed limit, but HSBC's exorbitant fees are just taking advantage of society's poorest people.
Reviewed on: 19th February 2016
I'm really happy with the service but the excess overdraft fees are just too much. It has got to the point where I am terrified of going overdrawn so I rarely use my bank account any more. I draw out my money each month and deal strictly in cash.
Reviewed on: 29th January 2015
