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Name: Francesca Frags Jones

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Most Recent Reviews (4/5)

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Great free account

5
I've never had any issues with this account and have had some lovely added extras of free withdrawals abroad and free travel insurance. Competitive rates on authorised overdrafts. Cheque book provides. Lovely customer service provided by a friendly team at my local branch. Reviewed on: 7th November 2017

Earn Rewards on the everyday

5
Do you need a credit card and want it to earn for your spends too? Then get a Tesco clubcard credit card. I always pay my bill in full each month so love to have a credit card that earns me a reward on my spends that is relevant to my everyday life. I can spend these rewards in store on food, or online or with other linked brands. It's a great reward that accumulates and is a lovely bonus at Christmas should you save them up but they can be used all year. Fair credit limits and online statements so paperless. No issues. Reviewed on: 7th November 2017

Mortgage done simply

4
We've had a mortgage with Santander for over 6 years, it has been very competitively priced, fees explained clearly and each end of term we've received new offers in good time to compare with other providers. Circumstances mean we are sticking with Santander on this product but they give us no bad reasons to change either. Very smooth transaction every time. Reviewed on: 7th November 2017

Used and ignored

1
My hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum. Couldn't get online to view statements anymore, call centre unhelpful and now this random balance amount has moved to a company called Newday who don't answer their phones quickly, when they do they pass you from pillar to post and still several years on we are trying to chase up what this mystery balance is for and how to close the account and get our money back they have taken which we do not owe! Fuming doesn't cut it! We've never had this before with a credit card, it's lovely they've been selling on a debt that shouldn't exist anyway and no one cares but we keep.payong a monthly amount to stop bailiffs being called to collect this none debt! AHH! Reviewed on: 15th July 2017