Lisa Anderson's reviews - Smart Money People

Good Customer Service

4

Very helpful and informative with helping me to refine my policy. Reviewed on: 3rd September 2021

Protected no claims

4

Dissapointed that the protected no claims didn't mean that at all, misleading product Reviewed on: 6th May 2020

Great Product

4

Easy to set up and at a decent rate. Some issues with validating identity but sorted in the end Reviewed on: 6th May 2020

Life Insurance

4

Friendly and concise advice and easy to deal with Reviewed on: 30th July 2019

Abismal Customer Service

2

After being sent a request for ID to an OLD address they stopped my DD and then put me onto standard terms instead of interest free when they failed to collect my DD, took hours and hours on the phone to sort out. Reviewed on: 30th September 2017

Reply from Hi Lisa, we'd be happy to look into this for you. Can you email your details, including postal address and best contact number, to [email protected]? Thanks, Jane Response date: 3rd October 2017

Misleading Sales

1

I thought I had no claims protection and it turned out I had none at all even though it was requested at the time of the quote there were all sorts of conditions to it that rendered it useless Reviewed on: 16th August 2017

RSA Liability Insurance

3

A good product but if you need to speak to someone the phone line is lengthy! Reviewed on: 16th July 2017