I just purchased the gold cover for buildings and contents insurance from John Lewis. Everything seemed fine until after I paid and they sent the policy wording.
The bottom line is that nothing is insured if I leave the house.
I called the John Lewis representative and gave an example of the policy wording for Theft or attempted theft, here is states that you are not covered whilst your home is unoccupied.
The example I gave was, so I go to do my grocery shopping and whilst I am out my home is Brocken into and I am burgled, John Lewis confirmed on the telephone that I would NOT be covered for any items stolen.
What a scam. How many people can be short changed here is they do not carefully read the policy wording.
I am left speechless with John Lewis that they provide this exceptionally deceitful and poor service.
Reviewed on: 10th June 2021
