Looking to remortgage, went through a broker who got me a good deal through HSBC - however, as my existing mortgage is with HSBC he couldn't proceed on my behalf and he was told I had to go direct.
Going direct HSBC could only offer me £75,000 (or 40%) LESS than I'd been offered through the broker, and elsewhere.
Absolutely useless.
Reviewed on: 6th July 2021