This is the quite simply the worst credit card company ever. I only became a customer because my Post Office account was transferred to jaja. I have a credit balance of over £3,500 on my account after a transaction refund and have tried for several months to get it refunded to my bank account. I have called multiple times and keep being told lies about when it is being refunded. I am still waiting and there is no end in sight. Do not use this company - they are appalling.
Reviewed on: 13th July 2021
Reply from
Dear JM,
We are very sorry to hear that you have had this experience, and we would like to bring this issue to a close to your satisfaction.
Please send us an email via [email protected] so we can look into this for you.
Kind regards,
Jaja Team.
Response date: 15th July 2021