The customer service is good. Everyone I have spoken to is polite. Their online portal is good, easy to use and friendly.
However, their quotes for premiums are not competitive at all. They offered me a renewal price of £1370 but other insurers offered considerably less (£765 - £1000) and with half of the total excess!
Tesco can also charge or reimburse you for any change in details e.g. if you move address, if you change where the car is parked during the daytime/night time etc. They reimbursed me for address change but took most of it in admin fees, ridiculous.
Reviewed on: 3rd August 2021
