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Sophie's Reviews (1)

No after sales service

1
The customer service was terrible. I work in customer service so I know that sometimes this can be stressful, but their service is just appalling! I was put on hold for 20 minutes but one of their female representatives and all I wanted to do was a number plate change. I was then transferred onto a very abusive and aggressive female. Everyone I have spoken to seems to have no idea. On the phone all you could hear was the colleagues chatting amongst each other. I would recommend this company to no one, they do not have any after sales customer service and treat their customers with no respect. My advise would be to stay clear from this company! Reviewed on: 12th August 2017
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Sophie