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Name: Mark Croud

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WORST BUSINESS "SUPPORT" I HAVE EVER! EXPERIENCED! DO NO USE BARCLAYS

DO NOT USE BARCLAYS! YOU WILL REGRET IT!!! Do not! Open a business account with these absolute jokes! They need a signature on my account until I get full access to my account, features, and able to extend my bounce back loan!! So extremely important, sounds simple doesn't it this has been going on since beginning of JUNE 2021 it is now mid December 2021!...... I have filled in 11 yes 11 forms both a PDF online forms and forms they have sent me via post, but they have not added the signature to my account, they say they have not received it, even though I have sent using their pre-paid envelopes! And when done online their email address! I have called every other week for six months! Six months!! Trying to run a business and call Barclay's for at least 2 hours, and promises and promises, blame on the other team go to that team blame the other team and so on, and yet I still, have not got a signature on my account! Working from home is NOT working for Barclays, they are beyond useless! If my employee was as useless as the team they have working on the phones in the business team, they most certainly would have been sacked by now! They are NOT doing their job! Unfortunately, when you call for the 100th time and a little frustrated as they have yet not received ANOTHER signed form! And start to express y our frustration they hang up on you! DO NOT DEAL WITH BARCLAY BUSINESS!! I HAVE A FEW OTHER BUSINESS ACCOUNTS AND THIS IS BY FAR THE WORST CUSTOMER “SUPPORT” OF THEM ALL, IN FACT THE WORST SO-CALLED CUSTOMER SERVICE I HAVE EVER HAD! GO WITH SOMEONE ELSE, PLEASE DO NOT USE BARCLAYS! YOU WILL REGRET IT. Reviewed on: 13th December 2021