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Barclays used to pride themselves on being a business bank , they are now merely a joke .

I am staggered at the shambles that is Barclaycard business . Inadequate telephone service , inadequate email responses through their contact form . Staggering incompetence from their Indian based centre that handles credit limits , an example I sent them transaction statements from three accounts , one of which had maintained a near million pound credit balance , the others all in credit over long periods . The idiotic response I had was what did I want to spend money on , I had a previously provided this information . Guess what credit limit I was given ? £3000 , despite having a prefect credit record over fifty years . I have had no response to at least three emails , you ring their phone service and can be hanging on for minimum forty minutes , I have only had one coherent response on the telephone , Barclays management are hiding behind this wall of non contact presumably believing everything is in order , their business card app is rubbish . The other banks I maintain accounts with , NatWest , Lloyds and HSBC make them seem cretinous , although HSBC have their moments . Reviewed on: 30th December 2021