I have been with this company since 2019, my cat is now 9 years old and developed thyroid problems. She is now on medication for this condition and I claimed for this my policy only pays £1.000 per condition. It has now doubled this year and now I am paying £33!! For a meagre £1,000 per year, plus!! They have doubled the excess. This is so despicable as they know I am unable to change to another. I intend to appeal but probably won’t get anywhere with them
Reviewed on: 11th January 2022
