RAC deserves minor star.
We took up an insurance policy with them on the 14th of January 2022. Despite we have got 5 year unprotected no claim discount, they enforced extra document check on us. We cancelled the policy on the 30th, effective on 1st of February.
I have received their refund of £191.62 today out of the £648.11 I have paid for one year’s premium. £456.49 has been deducted for 16 days of cover, what a COMPLETE RIP-OFF!!
I have decided to submit my official complaints to the Financial Conduct Authority and the Ombudsman for justice.
This company has been blacklisted by me from now on.
Xinquan Ou/Freda Ou
Reviewed on: 2nd February 2022
RAC deserves minor star.
We took up an insurance policy with them on the 14th of January 2022. Despite we have got 5 year unprotected no claim discount, they enforced extra document check on us. We cancelled the policy on the 30th, effective on 1st of February.
I have received their refund of £191.62 today out of the £648.11 I have paid for one year’s premium. £456.49 has been deducted for 16 days of cover, what a COMPLETE RIP-OFF!!
I have decided to submit my official complaints to the Financial Conduct Authority and the Ombudsman for justice.
This company has been blacklisted by me from now on.
Xinquan Ou/Freda Ou
Reviewed on: 2nd February 2022
I had someone used my card details to pay for some services and goods. 3 attempts were not successful but two attempts were successful. I reported these incidents to Monzo and stopped my card right the way. Within seconds my card was stopped and all the money stolen from my account was credited to my account without any hassle.
I had a new card sent to me after a week.
Freda Ou
Reviewed on: 30th January 2022
