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Vicki Joanne's Reviews (4)

Pet insurance help

5
Direct line are always so easy to deal with, our vet just sends off the forms for us. Although they are extra busy during Covid they have kept us updated on the claim process. Would always recommend. Reviewed on: 5th September 2020
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Vicki Joanne

Great banking but no local bank

4
Love using Smile and they’ve always been very helpful with any queries. They’re very flexible. But we have no branch in our town now which is not so good. Reviewed on: 31st May 2019
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Vicki Joanne

Fast help in an animal emergency

5
All my pets are insured by Direct Line and when Charlie cat was hit by a car earlier this year I knew they would take care of the vet bill. He needed several overnight stays and surgery and I was very relieved that I had their insurance and it was so easy to make a claim. He’s back to his old self now. Reviewed on: 17th September 2018
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Vicki Joanne

This insurance has helped up with some unexpected bills

5
As the owner of three cats, we rack up many trips to the vets, and Direct Line pet insurance has saved us thousands. Quick and easy and sympathetic and they deal directly with the vets office. From Mog's heart disease to Charlies eye infections, the help we have received with claims has been invaluable. Reviewed on: 30th September 2017
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Vicki Joanne