I wanted to open a 90 days ISA account as the interest rate they offered was attractive. I applied online and sent copies of my ID the next day as instructed. I hear nothing from them for 2 weeks so I rang them. They said they need me to send the original work permit or certified copy of the visa (as I am not a UK national) hence my application was on hold. I was thinking they could at least get back to me to tell me that rather than me calling them to find out. I then got my solicitor to certify my permit and sent it to them. AGAIN NOTHING. I rang them after a week and the lady tells me she will find out what is happening and will call me back. I HAVE YET TO HEAR FROM THEM. They are completely waste of time. After all, I am glad I am not moving my money to them.
Reviewed on: 25th October 2017
