Verified Member's reviews - Smart Money People

Local, accessible, friendly

5

I like being able to go to local branch and deal with the staff in person. Always friendly and helpful. Reviewed on: 25th April 2024

Great, personal, straightforward

5

Easy to fill in maturity form. Straightforward polite call handlers. Easy log-in. Reviewed on: 25th April 2024

In branch service review

5

Like the face-to-face contact and ease of visiting the branch office. Reviewed on: 25th April 2024

First class

5

Polite, helpful and efficient. Follow-up mail information delivered promptly. Reviewed on: 25th April 2024

Helpful, friendly

5

Helpful, friendly and good interest rates. Reviewed on: 24th April 2024

Friendly, efficient, available

5

The personal touch in branch is good, very efficient and friendly staff. Reviewed on: 24th April 2024

Meets my needs

5

Easy access, friendly service, prompt response. Reviewed on: 24th April 2024

Quick, efficient, competitive

5

Very quick and efficient service by telephone and post. Reviewed on: 24th April 2024

Reliable and efficient

5

Information is always clear, whether by post or phone. Reviewed on: 24th April 2024

Very very good

5

Perfect in every way, stay as you are. Reviewed on: 24th April 2024

A great asset

5

No nonsense, gets the job done and feels a safe place to save a wee nest egg. Thank you. Reviewed on: 24th April 2024

Quick, friendly, helpful

5

Friendly, face-to-face service. You provide a passbook for savings too. Reviewed on: 23rd April 2024

Local personal service

5

Branch with people in, who are always helpful. Good interest rates. Reviewed on: 23rd April 2024

Quick and efficient

5

Quick and efficient, good service in the branch in Edinburgh. Reviewed on: 23rd April 2024

Efficient, helpful, accurate

5

Efficient, requests are dealt with swiftly and most importantly accurately. Reviewed on: 22nd April 2024

Worth dealing with

5

Sponsering Edinburgh rugby, you never know somebody might send me free tickets for all the accounts I have. Reviewed on: 22nd April 2024

Accessible, local, customer-orientated

5

Very easy to speak to a customer advisor in person, by phone or by email. Friendly, efficient, timely, and knowledgeable service. Thank you. Reviewed on: 22nd April 2024

Helpful and reliable

5

Easy to speak to on the phone and my instructions were carried out perfectly. Reviewed on: 22nd April 2024

Accessible, friendly, competent

5

It is straightforward, traditional methods of banking. Scottish based. You are able to go into a relationship centre to discuss financial matters. Reviewed on: 22nd April 2024

Local, competitive, friendly

5

Locally based and specialising in service to Scottish residents. Good rates of interest and knowledgeable staff. Reviewed on: 22nd April 2024