All was good until had to make a non-fault claim. They decided to write-off my car. Copart has collected the vehicle in 2 days, only after collection Admiral came back with "market value" offer which was in fact a "trade value". I'm working in motor industry for over 5 years and provided them valuations from CAP Hpi and AT Dealer Portal, platforms that are mostly used for underwriting vehicles in UK. They came back with a total increase of £300 which is still over £1000 below retail market value.
I'm raising a complaint with Financial Ombudsman Service.
Reviewed on: 4th March 2022
