Provide a pre-paid envelope please. With the AGM letters it would be good to have an incentive such as a giveaway to fill out forms/questionnaires.
Reviewed on: 30th April 2024
The patience and help I received from the cashier on the desk when I opened my account was exceptional and the process was easy. Easy to access account also they are open on Saturdays.
Reviewed on: 26th April 2024
Friendly, helpful and give excellent service and advice. Oakham office gave wrong advice on closing my 90 day notice account.
Reviewed on: 26th April 2024
If someone can answer the phone it would be better, the message states a callback within 5 hours or normally the next day. That would be great to have fast response to a call. As I live in London it is not easy to just pop-in. Having said that the branch help was very important.
Reviewed on: 26th April 2024
The staff are very well trained at their jobs. They are very approachable, friendly, explain all about the products so you have the choice of what suits you. All very professional.
Reviewed on: 26th April 2024
