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Name: chuks a

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Worst Insurance, they manipulate your policy, also 90% of all the reviews here were done by their agents. Run Run Run

Its a shame how insurance brokers like this one are allowed to function, they manipulate your account policy with them, and they charges are inconsistent and inaccurate. They will never call you back no matter what and you will have to wait atleast 45 minutes to speak to anyone except if you are making a claim or a new customer then they try patronise you. Believe it or not they are the worst insurance broker. How can you buy a car of 2000 and agree to a voluntary excess of 300, then you later found out that that your excess is 2500 more than the price of the car. I also reported a crash, and the other drivers insurance were refusing responsibility, instead complete cover were backing them up telling am at fault. Reviewed on: 10th November 2017

Reply from Thank you for taking the time to leave your review. We are sorry to hear you are unhappy with the level of service we have provided. Please be assured your comments have been duly noted, and we would like to investigate the matter fully, but we cannot locate your policy at this time. If you would like to discuss this further please could you call us on 0800 440 2483. Kind regards, Complete Cover Group. Response date: 10th November 2017