Jane's reviews - Smart Money People

Not a bit of bother applying I spoke to customer ser...

5

Not a bit of bother applying I spoke to customer services lady was so helpful excellent company and very quick payout Reviewed on: 10th April 2024

Brilliant bank excellent app definitely recommend to...

5

Brilliant bank excellent app definitely recommend to anyone Reviewed on: 21st February 2024

Excellent

5

Excellent company always answer when I contact by email or phone quickly Reviewed on: 9th August 2023

Excellent bank

5

Fantastic Cashplus bank so easy to use always keep me updated highly Recommend to any body Reviewed on: 5th April 2023

Trying to draw out

1

Absolutely the worse company I have ever dealt with I opted out due to me being off work sick and having lost my mum and brother in a short period of time as I’m casual I’ve no income so this as I’m 55 would be a great help but no it’s awful trying to get my own money back off them don’t answer emails then if they do bother to answer the phone it’s a call centre who just read what’s infront of them telling me I need to get my employer to confirm date my contributions ended which they have done 4 times keep telling me I need to wait till 22nd which I did last month it’s now wait till 22nd of this month warning to you all DO NOT use this company worst ever Reviewed on: 12th March 2022

Reply from Hi Jane, We’re sorry to hear that you’ve had such a bad experience with us. We’d like to resolve this issue further so please email us at [email protected] to discuss further and we’ll do our best to address the issues you’ve faced. Response date: 19th July 2022