Took out an insurance policy for my daughter - paid in full - she passed 8 months later - her reward rather than a refund was to charge me an extra £35 admin fee to cancel the refund and no refund of the policy premium
Absolute rubbish, I discussed this when buying the premium and was told I would not get a full refund of when she passed but a percentage- they are now saying as I’ve used 2 3rds of the policy rather than a 33% refund I will get a 10% and a £36 charge meaning I owe them £17
My advice Do not use this company !!!!!!!!!
Reviewed on: 16th March 2022
