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Name: Artur Ratnik

Most Recent Reviews (2/2)

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You keep ignoring me and dont take any actions

You said i didnt send documents , i didnt send and have all emails as a proof and you simply dont care and ignor that. Reviewed on: 5th December 2017

Reply from Hi Artur, following your previous review we kindly ask if you can contact us directly on 0800 440 2483 to discuss this further. Kind regards, Complete Cover Group. Response date: 5th December 2017

Worst insurance company i had experience with

Company canceled my insirance policy wothout letting the know for what reasons, and ignoring to sort the issue, very angry and disappointed. Reviewed on: 4th December 2017

Reply from Good morning Artur, thank you for taking the time to leave your review. I am sorry to hear you are unhappy with the level of service we have provided. I have reviewed your policy, and have found the insurance was cancelled for non return of documentation, and this was confirmed to you recently. Each insurance company requires documentation from our clients to finalise the policy, and we have a certain time frame to obtain these. Having reviewed your policy I have found we have contacted you via different points of contact to prevent the cancellation and unfortunately, as we did not receive the documentation needed, the policy was cancelled. We appreciate this is frustrating, however, we have tried to contact you to obtain the information we needed. Should you wish to discuss this matter further please contact us on 0800 440 2483 where we would be more than happy to help. Kind regards, Complete Cover Group. Response date: 5th December 2017