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Helene Klaustrup's Reviews (2)

Stranded me with an 18 month old baby after we waite...

1
Stranded me with an 18 month old baby after we waited 3 hours for a breakdown vehicle which couldn't accept the baby. No information about this whatsoever despite having told them several times that i had him in the car. Absolute disgrace of a company, avoid at all costs!! Reviewed on: 5th April 2024
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Helene Klaustrup

Used to be great but benefits of a 123 current account has gone down hill

2
I originally switched to Santander 123 current account from HSBC as I had a bit of cash saved up that I needed access to but wasn't going to be spending in one go. When I opened the account, Santander offered 3% interest on savings over £5K and under £20K - slightly higher than the rate of inflation at 2.6%. They quickly dropped the rate though and started offering 1.5% only. Better than nothing, but you do pay to have this account and unless you have a large energy consumption, you are unlikely to make back in cashback what the account costs to have. A clever marketing trick, would not recommend to anyone. Reviewed on: 2nd January 2018
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Helene Klaustrup