Storm damage in february 2022 useless customer services and claims advisor over 30 calls and e-mails and still they insist it is ware and tare on our roof when it is not we got a copy of there contractors report who say the roof is in good condition (so where is the ware and tare) there is none we were told to get 2 estimates which we did and both guys found the problem straight away the side of the house got full force of the storms and it has ripped the roof of the side of the wall and is letting the rain water and snow and winds under the roof causing all the damage as we have the kitchen ceiling and the hall ceiling and the bedroom all needing new ceilings due to water damage ..We have had to take it to the ombudsman as they will not listen and hang up when you ask them a question. Do not take insurance from the halifax.
Reviewed on: 9th April 2022
