Until this year we have had no problems, in the beginning of the year our dog had a cyst on her lower eye lid. We had it operated on and then claimed. More Than Reply..as we had renewed our policy online we fell under the 14 days clause...£600 not covered.
2nd incident. So our dog has come out in hotspots which are due to allergies. I had blood tests done, sent to America for results. Vaccination available. Obviously I booked it and paid for in advance as our vet tells me that her dog has had the same and her insurance has paid out. More than reply. Not covered. £700 Thank you More Than for nothing. 9 years no claims. No payout. That's loyalty. Not! Didn't even inform me. Had to chase up myself.
Reviewed on: 13th April 2022
