If I could have put no stars I seriously would have. You are passed from pillar to post. Complants don’t actually get dealt with ever. No one calls you back. No one emails you. I was assured that if I used them again, as holiday changed due to Covid they couldn’t refund me however would give me 50 percent back if I renewed. I went for a higher insurance option on this basis and nothing back for nearly a year now. Chased every month. Nothing. I’ve never known such an awful company and would never use again.
Please avoid I wish I had read reviews before using. Avoid. Nothing will ever get resolved if there is an issue. All nice to get you sucked in then after that horrific service.
Harriet Butler
Reviewed on: 14th April 2022
