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Name: Rostislav Legenzov

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Lloyds Fraud system not allowing any payments abroad, unable to even top up to call Lloyds

I have been having issues with Lloyds bank for years, but it reached its pinnacle in the past few months. As a frequent traveller I have to use online banking for payments very regularly however Lloyds is protecting me from spending a single penny while abroad. Last blocking I’ve received was while on a plane trying to order internet for 7.94 pounds, it has been cut off my Lloyds anti fraud. When I arrived at the spot I needed to buy an e-sim so I attempted to pay online. All online payments have been frozen and even when I wanted to top up Vodafone credits to call Lloyds to express utter frustration I couldn’t - Lloyds kept rejecting my attempts to top up Vodafone credits, even after I validated the legitimacy of the attempt via the mobile banking app. Right now I am stranded without the ability to pay and am forced to ask friends from the UK to pay for my needs. It’s still hard to believe the bank could actually do this to its customer, but not with Lloyds. I have never seen a worse bank, even remotely close. I think Lloyds doesn’t deserve to have a single customer and would recommend dropping Lloyds asap which I am gladly going to do once back from vacation. Good bye Lloyds, it’s been terribly pleasant dealing with you. Reviewed on: 17th April 2022