Switched insurance to Covea for the first time this year. We had a forklift secured in a barbed wire compound that was stolen and they are refusing to pay out, saying it is stored in the open.
Not only is that a load of BS the only way to find this exclusion is to click on a tiny link in the small print of their quote, on that link there are multiple documents to download and in one of these about 150 pages long there is one line about this exclusion half way through. There's no mention of it in the standard exclusions in the quote or the statement of fact.
They may end up not having to pay out but they won't be getting any more business from me in the future. I like to deal with companies that are up front and honest and don't try and squirm every which way to avoid paying you.
Avoid!
Reviewed on: 1st July 2022
