Increased my premium themselves and charged triple amount, which I never agreed!
Phone them to cancel the insurance twice, Didn't even listen to a word I said, they asked me to wait till their verification team look into my account and, however Never had a single response.
3 weeks later cancelled my insurance without notification, and send me a big bill with a threatening letter.
Avoid these guys at all costs. POOR CUSTOMER SERVICE, THEY TOOK ALMOST 6 MONTHS TO VERIFY DOCUMENTS, They don't do any basic requirements that a normal insurance company does instead they hide behind an app that they barely update and think is providing adequate notifications.
Awful company DO NOT GET CAR INSURANCE
Reviewed on: 13th August 2022
