Verified Member's reviews - Smart Money People

AGM Member Review

5

Excellent service. Good rates of savings. Nice trip to the country once a year. Reviewed on: 19th April 2023

AGM Member Review

5

Local and available and helpful. Reviewed on: 19th April 2023

AGM Member Review

5

Prompt service and good relations with customers. Thank you. Reviewed on: 19th April 2023

AGM Member Review

4

I like the fact I get a letter telling me promptly when interest rates have changed. I like the simple, no fuss way one can open an account. Reviewed on: 19th April 2023

AGM Member Review

5

High interest rates, immediate response BoE rate increases. Easy access to friendly staff. A satisfied customer. Reviewed on: 19th April 2023

AGM Member Review

5

The fact that they have offices where you can talk to staff face to face. Reviewed on: 19th April 2023

AGM Member Review

3

I like that I am able to go in and talk to someone with good communication, skills and knowledge. Reviewed on: 19th April 2023

AGM Member Review

5

Promotes confidence, very efficient. No known areas of improvement. Reviewed on: 19th April 2023

AGM Member Review

5

Good personal service. Staff always very pleasant on the phone. Reviewed on: 19th April 2023

AGM Member Review

4

Friendly over telephone. I would like to see a competition in your yearly AGM back. I saw at Colton BS they require you to just fill out a slip and be entered to win a hamper worth Reviewed on: 19th April 2023

AGM Member Review

5

The fact it is still a mutual BS and offered the best interest rates at the time I had some money to find a home for. Reviewed on: 19th April 2023

AGM Member Review

5

Easy to deal with, helpful, efficient. Reviewed on: 19th April 2023

AGM Member Review

5

Very good about raising interest rates when the bank rate e.g. currently, an instant access account is paying 3.45% whilse another provider is at 2.85%. The customer service by phone seems to work well. Reviewed on: 19th April 2023

AGM Member Review

5

Staff always pleasant and helpful. Reviewed on: 19th April 2023

AGM Member Review

5

They always keep you up to date. Reviewed on: 19th April 2023

AGM Member Review

5

Clarity of communication by kind members of staff. Reviewed on: 19th April 2023

AGM Member Review

5

Keeps me fully up-to-date with information. Small friendly building society. Reviewed on: 19th April 2023

AGM Member Review

4

They offer fairly competitive rates. Reviewed on: 19th April 2023

AGM Member Review

4

On fixed % bonds, an early exit (paying of course) should be offered - it allows access in cases of emergency or accessing better rates. Reviewed on: 19th April 2023

AGM Member Review

4

Enjoyed all but one of my visits to the Society over the years. Reviewed on: 19th April 2023