Contact them on 24/08 because they require more information. Sent the requested code to them via e-mail on 25/08. On the 2/09 in the afternoon I received an email saying that the code was wrong that I should send a screenshot from the government website with the code. On the end of the morning of 3/09 I received an email saying that my policy has been cancelled on 30/08. If my policy has been cancelled on the 30/08 why I haven't been informed on the day? Why no one called or email me saying the code was wrong before? Why the deducted money on my account on 31/08? ....?
Reviewed on: 3rd September 2022
