A friendly bank, genuinely doing new things with bank accounts and adding new features like flex which is like a better credit card.
Reviewed on: 23rd February 2023
Very pleased with the improvements to the Freetrade app this year - they have delivered on better stats and info on stocks, and I intend to use the SIPP with them when it fully launches. The team have been responsive whenever I have a question. Very happy with them so far.
Reviewed on: 18th January 2021
Listens to customers, really friendly customer support via chat, down-to-earth management. Exactly what you don't expect from a bank.
Reviewed on: 30th November 2018
They're just getting started with this replacement for high street accountants which ties in to your bank account, but it's looking very interesting.
Reviewed on: 30th November 2018
Love the fact they offer share dealing without fees, and the flat rate ISA is a great deal if you have any significant funds.
Reviewed on: 6th November 2018
Chatty customer service in the app, great features appearing every week, and a company which listens to its customers. What’s not to like.
Reviewed on: 6th November 2018
I love the chatty customer support transparency about plans and problems and most of all the commitment to open banking and the bank as a marketplace rather than a walled garden.
Reviewed on: 16th January 2018