Awful experience from start to finish. My son needed hospital treatment after collapsing on holiday. All paid for upfront by us and they will not confirm cover when speaking to them on the phone whilst all this is happening in a very stressful situation. Back in uk all documents submitted on portal. When you call to chase up they then request further documentation despite everything being sent. Receipts are not enough, bank statements on top of that. Still waiting for a decision 2 months down the line. Have had other travel insurance in the past and made one claim that was straightforward and clear. Admiral are the opposite. Still refusing to even confirm cover. Do not use admiral for travel insurance.
Reviewed on: 28th September 2022
