Had my old card for around 15 years, always paid on time and have great credit rating. Applied for and received new card but queried the new credit limit of £250 (versus my old limited of over £6k !!) just received letter to say my complaint has been rejected and the £250 stands ! Sorry JL but that’s not even enough to do my sainsburys shop ! So I’m off and can’t even be bothered to activate my new card . Think you will come to regret this decision, all you seem to have achieved is to alienate your loyal customer base….. so long …..
Reviewed on: 3rd October 2022
