Have been trying all week to speak to them about my maturing bond. First try on Monday said would ring me back when my turn in the queue was reached. Nothing. Tried again on daily basis, after repeated recorded messages gave up most days. Today told me I was 54 in the queue! Obviously gave up. Have tried their online messaging but when try to submit it goes to login page. Managed to send a complaint 3 days ago. Still waiting to hear from them. Want my money back. Have sent maturing options form back but am concerned they will not get round to actioning it until after the 14 days grace has expired
Reviewed on: 28th October 2022
