Simon's reviews - Smart Money People

Dreadful staff refused to give money

1

When I tried to exchange money for my holiday, the staff refused and asked lots of questions about my holiday Reviewed on: 11th November 2022

Staff so bad

1

Staff were so bad they locked my money and refused to release it when it was time to buy a house. The sale fell through Reviewed on: 11th November 2022

Arrogant staff do not know much

1

The staff are arrogant and poorly trained. They treat customers as the enemy Reviewed on: 11th November 2022

Very ignorant staff

1

Staff were rude and didn’t know how to make a payment Reviewed on: 11th November 2022

Would give zero stars

1

Moneys not safe with virgin. Account blocked for 5 weeks, no reason, no apology Reviewed on: 11th November 2022

Nasty customer service

1

The staff are so bad and rude I’m leaving Virgin Reviewed on: 11th November 2022

Worst bank I have ever seen

1

Never experienced a worse bank. Staff are rude Reviewed on: 11th November 2022

Rotten bank

1

Dreadful customer service. I regret putting money in it Reviewed on: 11th November 2022

Rotten customer service

1

Terrible customer service and ignorant staff Reviewed on: 11th November 2022

Cannot get my own money

1

Dreadful Bank. The app blocked my payment. I called customer service and got through after 7 hours. They asked me to take ID to a branch 240 miles away. I couldn’t do it for 3 weeks. Then when I did get there, they froze my account completely. Now I have zero access. Does this bank hate humans? Reviewed on: 11th November 2022