I opened a new 2 year fixed account. received the paperwork. Tried to log in on line. It did not recognise my ID or password. Followed the link to reset my password. Received confirmation email. Still did not recognise me. Sent two emails but received no answer. Tried ringing for over a week. each time on hold for over 30 minutes. never got through and still have had no response. Been on hold again now for 45 minutes. Every option they give you get put on hold and the same recorded message and horrible tune.
Reviewed on: 23rd November 2022
