As somebody who has never claimed on any travel insurance policy in over 30 years I don't go on holiday to look to make claims and when you have an unexpected serious personal issue to resolve and you are being being mucked around by the insurance provider it leaves you with a very bitter feeling. I would advise that travelers seeks out those companies that have won awards in the UK for travel insurance and customer care and not just go with the cheapest as I did as recommended by a well known money saving website. You live and learn!
Reviewed on: 24th February 2018
