I recently switched to M&S using their Switch and Save and I couldn't believe how easy it was. No fuss, good communication throughout, and once you get used to using the little M&S Pass you need for internet banking, it's all very straightforward. I cant fault their customer service - I can message them with any queries via my internet banking screen, which I couldn't with my previous bank, and paying in cheques is so convenient because their bank is open when their store is, so I don't have to take out of working hours to do my banking. I also like the incentive of a 5% interest savings account, and will definitely be setting that up too.
Reviewed on: 15th March 2018
