Write a review

Member Profile

Name: BARCLAYS CUSTOMER OF 27 YEARS

Most Recent Reviews (1/1)

View All

Whoever decides the customer policy needs sacked.

I complained to the Ombudsman. Waste of time, just told me to sort it out with the bank. Rang many times, wrote, e-mailed, threatened to sue. They replied with some silly jargon that did not make sense. Did not address my issues at all. I think I solved the problem myself by telling them I no longer had a mobile phone. ALL ONLINE TRANSACTIONS OVER A CERTAIN AMOUNT AUTOMATICALLY ARE REFERRED TO THE MOBILE FOR CONFIRMATION. Now they go do go through. Also changed my statements back from paperless. Reviewed on: 12th May 2018