My old dog was euthanised because of an organ tumour. Due to her age there was an excess of 150 plus 20% of claim. Not a problem . Euthanasia isn't classed as vet fees. It is farewell cover. I had that but it has a total payable of £150.
So for a policy of 1062.39 per year. The costs were 903.01 more than paid 677.71
Euthanasia was lumped into farewell cover so euthanasia 76.44 cremation 130 left me with a bill of 56.44 because total allowed is £150
Since when is euthanasia not a vet fee? I asked them and more than had no answer.
All this is in their terms and conditions but not in any paperwork sent with their renewal. I've had insurance with them for many years on all my dogs. I won't be renewing.
Reviewed on: 2nd May 2018
